At Penelope Elegance, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website or purchase our home decor products.

  1. Information We Collect
    We may collect the following types of personal information:
  • Name
  • Shipping Address
  • Contact Number
  • Email Address (if provided voluntarily)
    Note: We do not collect or store any payment information, as all transactions are processed through Cash on Delivery (COD) only.
  1. How We Use Your Information
    We use your personal information to:
  • Process and fulfill your orders
  • Communicate with you about your orders
  • Improve our customer service
  • Send updates or promotional offers (only if you opt-in)
  1. Information Sharing
    We do not sell, trade, or rent your personal information to third parties. Your information is used solely to complete your order and enhance your experience with Penelope Elegance.
  2. Data Security
    We take reasonable precautions to protect your information. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.
  3. Your Rights and Opt-Out Instructions
    If you no longer wish to receive promotional emails from us, you may opt out at any time by contacting us at:

Email: [email protected]
Subject Line: “Opt-Out Request”

We will promptly remove you from our mailing list upon receiving your request.

  1. Contact Us
    If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

[email protected]